Privacy Policy
Your privacy is important to us. This policy explains how LLMFY collects, uses, and protects your information.
Effective Date: January 1, 2025 | Last Updated: January 9, 2025
Summary
LLMFY is an AI-powered SEO platform. We collect information you provide (account details, payment info) and usage data to deliver our services. We do not sell your personal information. We use industry-standard security measures and comply with GDPR and CCPA regulations. You have rights to access, correct, and delete your data.
1. Information We Collect
We collect information you provide directly to us, including:
Account Information: When you create an account, we collect your name, email address, company name, and password. If you sign up using a third-party service (Google, GitHub), we receive your name and email from that service.
Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects your payment card details, billing address, and transaction history. We do not store complete payment card numbers on our servers.
Usage Data: We automatically collect information about your interactions with our Service, including:
Content Data: We process the content you submit for analysis, including URLs, webpage content, and any text you input for optimization recommendations.
2. How We Use Your Information
We use the information we collect to:
Provide Our Services: Process your content analyses, generate optimization recommendations, create schema markup, and submit URLs for indexing.
Improve Our Platform: Analyze usage patterns to enhance our algorithms, develop new features, and improve user experience. We may use aggregated, anonymized data to train and improve our AI models.
Communicate With You: Send you service updates, security alerts, billing notifications, and respond to your inquiries. With your consent, we may send marketing communications about new features and offers.
Ensure Security: Detect, prevent, and address fraud, abuse, and security issues. We monitor for unusual activity and may temporarily suspend accounts pending investigation.
Legal Compliance: Comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share data with third-party vendors who perform services on our behalf:
Business Transfers: If LLMFY is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of LLMFY, our users, or others.
With Your Consent: We may share information with third parties when you give us explicit consent to do so.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:
Account Data: Retained until you delete your account, plus 30 days for backup purposes.
Analysis History: Retained for 12 months to enable historical comparisons and trend analysis. You can request earlier deletion.
Payment Records: Retained for 7 years to comply with tax and accounting regulations.
Log Data: Automatically deleted after 90 days.
After account deletion, we may retain anonymized, aggregated data that cannot be used to identify you for analytical purposes.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Portability: Request a machine-readable copy of your data.
Objection: Object to processing of your personal information for direct marketing purposes.
Restriction: Request that we restrict processing of your information in certain circumstances.
Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights, please contact us at privacy@llmfy.ai or through your account settings. We will respond within 30 days (or sooner as required by applicable law).
California Residents: Under the CCPA, you have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (which we do not engage in).
EU/EEA Residents: Under GDPR, you have additional rights including the right to lodge a complaint with a supervisory authority.
6. Data Security
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. International Data Transfers
LLMFY is based in the United States. If you access our Service from outside the United States, your information will be transferred to and processed in the United States or other countries where our service providers operate.
For transfers from the EU/EEA, we rely on:
By using our Service, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
For detailed information about the cookies we use and how to manage them, please see our [Cookie Policy](/cookies).
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.
9. Third-Party Links and Services
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.
10. Children's Privacy
Our Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at privacy@llmfy.ai.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@llmfy.ai
Data Protection Officer: dpo@llmfy.ai
Mailing Address:
LLMFY, Inc.
Attn: Privacy Team
[Address to be provided]
For EU residents, you may also contact our EU representative at eu-privacy@llmfy.ai.