Terms of Service

Please read these terms carefully before using LLMFY. By using our Service, you agree to be bound by these Terms.

Effective Date: January 1, 2025 | Last Updated: January 9, 2025

1. Acceptance of Terms

By accessing or using the LLMFY platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

LLMFY provides an AI-powered search engine optimization platform designed to help businesses optimize their content for AI-powered search engines and large language models. Our Service includes:

Content Analysis: AI-powered analysis of web content for optimization opportunities, including LLMO scoring, E-E-A-T assessment, and semantic analysis.

Schema Generation: Automated creation of structured data markup (JSON-LD) to enhance search visibility.

IndexNow Integration: Tools to submit URLs for rapid indexing by participating search engines.

Reporting & Analytics: Dashboards and reports showing optimization progress and recommendations.

The specific features available to you depend on your subscription plan.

3. Account Registration and Security

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Immediately notify us of any unauthorized access or security breach
  • We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

    Account Types: Individual accounts are for single users. Team and Agency accounts may have multiple authorized users as specified in your plan. You are responsible for all users under your account.

    4. Subscription Plans and Payment

    Plans: LLMFY offers various subscription plans with different features and usage limits. Current plans and pricing are available at llmfy.ai/pricing.

    Billing: Paid subscriptions are billed in advance on a monthly or annual basis. Annual subscriptions receive a discount but are non-refundable after the 7-day trial period.

    Payment: We accept major credit cards, processed securely through Stripe. You authorize us to charge your payment method for all fees incurred.

    Price Changes: We may modify pricing with 30 days' notice. Existing subscriptions remain at the current rate until renewal.

    Taxes: Prices are exclusive of applicable taxes. You are responsible for all taxes associated with your use of the Service.

    Late Payment: Accounts with overdue payments may be suspended. We may charge interest of 1.5% per month on overdue amounts.

    5. Free Trial and Refunds

    Free Trial: New users may be eligible for a free trial period. Trial terms are specified at signup. No payment is required during the trial, but a valid payment method may be required to start.

    Money-Back Guarantee: We offer a 7-day money-back guarantee for new paid subscriptions. If you're not satisfied, contact us within 7 days of your first payment for a full refund.

    Refund Limitations: Refunds are not available for:

  • Subscriptions beyond the 7-day guarantee period
  • Partial months of service
  • Usage-based overages
  • Account terminations due to Terms violations
  • Cancellation: You may cancel your subscription at any time through your account settings. Service continues until the end of the current billing period.

    6. Acceptable Use Policy

    You agree not to use the Service to:

    Illegal Activities:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights of others
  • Engage in fraud, phishing, or deceptive practices
  • Harmful Content:

  • Analyze, promote, or distribute malware, viruses, or malicious code
  • Submit content that is defamatory, obscene, or promotes violence
  • Attempt to analyze competitor systems to reverse-engineer their algorithms
  • System Abuse:

  • Circumvent usage limits or access controls
  • Use automated tools to scrape or overload our systems
  • Interfere with or disrupt the Service or servers
  • Share account credentials with unauthorized users
  • Resell or redistribute the Service without authorization
  • Spam and Manipulation:

  • Use the Service for spamming or unsolicited communications
  • Attempt to manipulate search engine rankings through deceptive means
  • Generate content designed to deceive users or AI systems
  • We reserve the right to suspend or terminate accounts that violate this policy without refund.

    7. Intellectual Property Rights

    Our Property: The Service, including its design, code, algorithms, documentation, and branding, is owned by LLMFY and protected by intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or brand features.

    Your Content: You retain ownership of content you submit to the Service ("User Content"). By submitting User Content, you grant LLMFY a worldwide, non-exclusive, royalty-free license to use, process, and analyze that content solely to provide the Service.

    Generated Output: Recommendations, schemas, and other outputs generated by our Service based on your content ("Output") are provided for your use. You may use Output in accordance with these Terms.

    Feedback: If you provide feedback or suggestions about the Service, we may use that feedback without obligation to you.

    Data for Improvement: We may use anonymized, aggregated data derived from your use of the Service to improve our algorithms and features. This data will not identify you or your content.

    8. Data Processing and Privacy

    Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy at llmfy.ai/privacy-policy, which is incorporated into these Terms.

    Data Processing: When you submit content for analysis, we process that data using AI systems to provide our Service. This processing may involve:

  • Sending content to third-party AI providers (OpenAI, Anthropic)
  • Storing analysis results in our databases
  • Processing URLs through search engine APIs
  • Data Protection: For customers subject to GDPR or similar regulations, we offer Data Processing Agreements upon request.

    Your Responsibilities: You represent that you have the right to submit content for analysis and that doing so does not violate any third-party rights or applicable laws.

    9. Service Level and Availability

    Availability: We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we'll provide advance notice when possible)
  • Unscheduled emergency maintenance
  • Factors beyond our control (third-party services, internet outages)
  • Support: Support is provided based on your subscription plan:

  • Free/Basic: Email support (48-hour response)
  • Pro: Priority email support (24-hour response)
  • Agency/Enterprise: Priority support with dedicated account management
  • SLA: Enterprise customers may be eligible for a Service Level Agreement with specific uptime guarantees and credits. Contact sales for details.

    10. API Terms

    If you access our Service through our API:

    API Access: API access is available on select plans. API keys are confidential and should be treated like passwords.

    Rate Limits: API usage is subject to rate limits based on your plan. Exceeding limits may result in throttling or temporary suspension.

    Changes: We may modify, deprecate, or discontinue API features with reasonable notice. We recommend subscribing to our developer updates.

    No Guarantee: API availability and response times are provided on a best-effort basis.

    11. Third-Party Services

    Our Service integrates with third-party services including:

  • Search engines (Google, Bing, Yandex) for IndexNow submissions
  • AI providers (OpenAI, Anthropic) for content analysis
  • Payment processors (Stripe) for billing
  • These integrations are subject to the respective third-party terms and privacy policies. We are not responsible for third-party services and cannot guarantee their availability or accuracy.

    12. Disclaimers

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF ANALYSIS RESULTS
  • THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
  • THAT RECOMMENDATIONS WILL IMPROVE YOUR SEARCH RANKINGS
  • SEO Results: Search engine optimization is complex and results vary. We do not guarantee specific ranking improvements, traffic increases, or AI citation rates. Our recommendations are based on best practices but search algorithms change frequently.

    AI Limitations: AI-generated analysis and recommendations may contain errors or omissions. You should review all output before implementation.

    13. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    Cap on Liability: Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.

    Excluded Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including:

  • Lost profits, revenue, or data
  • Business interruption
  • Cost of substitute services
  • Damage to reputation or goodwill
  • Exceptions: These limitations do not apply to liability that cannot be excluded by law, or to our obligations under the Privacy Policy.

    14. Indemnification

    You agree to indemnify, defend, and hold harmless LLMFY, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to the Service
  • Your violation of applicable laws
  • 15. Termination

    By You: You may terminate your account at any time through account settings or by contacting support.

    By Us: We may suspend or terminate your account if:

  • You violate these Terms
  • Your account is used for fraudulent or illegal activities
  • We are required to do so by law
  • We discontinue the Service
  • Effect of Termination: Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your data after 30 days
  • Provisions that should survive termination (limitations of liability, indemnification, governing law) remain in effect
  • Data Export: Before termination, you may export your data through your account settings or by contacting support.

    16. Governing Law and Disputes

    Governing Law: These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.

    Dispute Resolution: Any disputes arising from these Terms or the Service shall be resolved as follows:

    1. **Informal Resolution:** We encourage you to contact us first to resolve disputes informally.

    2. **Arbitration:** If informal resolution fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Delaware or remotely.

    3. **Class Action Waiver:** You agree to resolve disputes individually and waive any right to participate in class actions.

    4. **Exceptions:** Either party may seek injunctive relief in court for intellectual property violations or urgent matters.

    Time Limit: Any claim must be brought within one year of the event giving rise to the claim.

    17. General Provisions

    Entire Agreement: These Terms, together with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and LLMFY.

    Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

    Waiver: Our failure to enforce any right does not waive future enforcement of that right.

    Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations to a successor entity.

    Notices: We may send notices via email to your registered address or through the Service. You may send notices to legal@llmfy.ai.

    Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

    18. Contact Information

    For questions about these Terms:

    Email: legal@llmfy.ai

    Mailing Address:

    LLMFY, Inc.

    Attn: Legal Department

    [Address to be provided]

    For support inquiries, please contact support@llmfy.ai.

    LLMFY - AI Search Engine Optimization Platform